Just Cause

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Just Cause

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Equity & Inclusion
Equity & Inclusion
  • Centra Caregivers create an environment in which all individuals or groups can feel acknowledged, welcomed, respected, supported and valued to fully participate.
  • Centra Caregivers create space where everyone is treated  fairly, has equal access and opportunity.
  • Centra Caregivers celebrate, appreciate and seek to understand the differences and gifts of everyone including each other, patients, guests and visitors.
  • Centra Caregivers courageously share their perspectives and encourage others to do the same.
  • Centra Caregivers use our differences and similarities
    to achieve our just cause.
Respect & Kindness
Respect & Kindness
  • Centra Caregivers identify a need and go above and beyond to help patients, visitors and each other.
  • Centra Caregivers smile, make eye contact and greet others.
  • Centra Caregivers humbly apologize when we fall short of expectations.
  • Centra Caregivers steer negative conversations to resolution.
  • Centra Caregivers will take the time to communicate with clarity.
  • Centra Caregivers work proactively to resolve conflict and seek opportunities to cooperate with others.
  • Centra Caregivers are aware of their impact on others and the organization.
Stewardship
Stewardship
  • Centra Caregivers’ behavior will align with the best interests of Centra.
  • Centra Caregivers demonstrate a sense of personal responsibility for the long-term financial vitality and sustainability of Centra.
  • Centra Caregivers safeguard and appropriately use Centra assets (human & capital).
  • Centra Caregivers understand and accept that they are accountable for the results related to the work they are assigned.
  • Centra Caregivers protect and take care of the needs of others.
Integrity
Integrity
  • Centra Caregivers do the right thing even when no one knows.
  • Centra Caregivers own their words and actions.
  • Centra Caregivers can be trusted to do what they say they will do, when they say they will do it.
  • Centra Caregivers are respectfully honest and direct.
  • Centra Caregivers believe honesty is the foundation on which coworkers build trust.
  • Centra Caregivers are committed to creating positive outcomes.
Teamwork
Teamwork
  • Centra Caregivers collaborate openly and honestly.
  • Centra Caregivers promote and celebrate the success of others more than themselves.
  • Centra Caregivers go above and beyond to meet the needs of patients, visitors and one another.
  • Centra Caregivers work as a team to achieve our goals.
  • Centra Caregivers assume positive intent.
  • Centra Caregivers learn from adversity.
Excellence
Excellence
  • Centra Caregivers encourage best practice in everything they do.
  • Centra Caregivers understand the need to advocate for high quality and a safety-first culture.
  • Centra Caregivers are curious – they embrace lifelong learning, ask questions and encourage others to ask questions in order to continuously improve and expand their skills and knowledge.
  • Centra Caregivers are disciplined in setting and exceeding measurable and actionable goals (e.g. Foundational Five).