Are you a new patient? Thank you for trusting us with your cancer care! Learn more about your upcoming treatment with us.
Click to watch an overview of what to expect during chemotherapy treatment at our cancer center!
Do you know what to expect for your radiation therapy treatment? Watch now!
 

New Patients

Centra Health

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New Patients

Welcome!

Thank you for choosing the Alan B. Pearson Regional Cancer Center for your treatment or the treatment of your loved one. We know this can be a stressful and scary time, so we want to make the process very simple for you. We love our patients and want you to enjoy your time with us. From here, you will be able to get a better idea of what to expect at your treatment, discover all of the resources we have to offer you and your loved ones, and even get a jump start on paperwork to keep your treatment visits short and concise. As always, you can contact us at 434.200.4522 with questions. If you are going to be receiving treatment at our Southside Hematology Oncology clinic, you can call 434.315.2690. Again, thank you for choosing us for your cancer care and we hope to make this experience as pleasant as possible. 

Learn more about all our facility and care teams have to offer.

 

What to Expect

What to Expect
What to Expect

It helps to have realistic expectations for what you will be experiencing during treatment before you arrive. If you are coming to our center for radiation therapy or chemotherapy, these videos can help you understand exactly what to expect!

If you will be needing radiation therapy, watch this video to learn more about what your treatment process will entail and what you can expect during your time with us.

 

If you will be needing chemotherapy, this short video will demonstrate what you may experience while going through treatment at our center.

New Patient Paperwork

New Patient Paperwork
New Patient Paperwork

Save time at registration by filling out your paperwork ahead of time and bringing it with you to your first appointment. 

Medical Oncology New Patient Packet

Radiation Oncology New Patient Packet

FAQ

FAQ
FAQ

What should I bring to my appointments?

For your first appointment, be sure to fill out and bring the new patient packet. You  will also need to bring all medications in original containers, any medical records that may need to be reviewed, photo ID and your insurance card

Where can I park?

Parking is available in the lot in front of the cancer center. Wheelchairs will be available at the front entrance. If you are in need of assistance with a wheelchair, a volunteer will be more than happy to help.

How long will my treatment last?

Your treatment plan is specifically designed for YOU and your individual care needs. Therefore, the length and duration of treatment vary by person. During your first appointment,  you will be given some guidance surrounding what your regular treatment schedule will look like. For more guidance on what your care might look like, watch our what to expect videos in the section above!

Are food and drink allowed in the cancer center?

Yes, feel free to bring in refreshments while you are here for treatment. Your visit could last minutes or hours, so either way, we want to make sure you are well taken care of! Therefore, we also have snacks available to patients undergoing treatment and a Riverside Roasters café where patients, friends, and family can purchase coffee, sandwiches, snacks, and other refreshments

Can I bring someone with me?

Yes! You are encouraged to bring a support person along with you to your visit. Your support person is welcome to sit with you while you undergo chemotherapy, sit with you during your provider visits, or join you in exploring our facilities while you wait or before and after treatments. We just ask that loved ones stay in the waiting area during radiation therapy treatments.

Are animals allowed in the cancer center? 

No. The only animals permitted in the cancer center are service animals. This includes pets that are trained and certified to perform tasks that the owner is unable to do without the assistance of their service animal. This does not include emotional support animals. 

What do I need to know about insurance and billing?

Medical Oncology and Radiation Oncology are outpatient departments of Centra Lynchburg General Hospital. You will receive separate bills for services you receive; one from the hospital and one from the medical provider who provides your treatment. If blood work must be sent to an outside laboratory, you may also receive a separate bill for those services.

Who should I call when I have questions?

Please feel free to call us at any time. We can be reached on our main line at 434.200.4522, or you can call 434.200.5925 directly for medical oncology questions, 434.200.4010 for radiation oncology, or 434.200.4512 to get in touch with a nurse navigator.

What should I do if I have a medical concern between treatments?

Contact our office with any questions or concerns that you may have. If it is after office hours you may contact the on-call physicians through the after-hours hotline by calling 434.200.5925 for chemotherapy patients and 434.200.4010 for radiation therapy patients.

If you are experiencing a true emergency, such as chest pain, shortness of breath, numbness on one side of the body, or loss of awareness, please go to the emergency room or dial 911.  If it is not an emergency, please call us first, or visit Urgent Care or your primary care provider. Report all troubling symptoms to us as soon as possible.

Download and print this flyer to help determine where to go for different medical situations while you are a patient with us. 

Available Resources

Available Resources
Available Resources

Nurse Navigators

Your nurse navigator can be with you every step of the way through your treatment and wellness plans.

Seasons Boutique

While you wait, feel free to shop around in our Seasons Boutique which has snacks, knick-knacks, clothing, and accessories! Seasons Boutique also offers manicures and pedicures to our patients, along with wig and bra services.  

Wellness and Healing Garden

Enjoy our beautiful outdoor space while you are here with us for treatment. Visit our vegetable garden and ring our celebratory bell when you finish treatment. 

Riverside Roasters

Coffee, sandwiches, snacks, and refreshments are available at our cafe, Riverside Roasters. While you are here, grab a treat and relax while waiting for your treatment to begin, or waiting for a loved one to finish up. 

RENEW Survivorship Services

Centra's RENEW program offers oncology rehabilitation to anyone at any stage of cancer or phase of recovery. Participating in RENEW may help manage the side effects of cancer and treatment related conditions. 

Palliative Care

Centra Palliative Care Services can be provided to patients at any stage of their illness, offering medical management of symptoms like pain, nausea, fatigue, anxiety and more. 

Genetic  Counseling 

Approximately 5 to 10 percent of all cancers are inherited – passed down in the family from parent to child.  The Centra Alan B. Pearson Regional Cancer Center offers hereditary cancer risk assessment, genetic counseling, and genetic testing.

Mammography 

In relation to the recommendations set forth by the American Cancer Society, we recommend that women age 40 and older have mammograms every year. Centra Mammography and Breast Imaging Services are fully digital, utilizing the latest diagnostic technology available.

Clinical Trials

Centra Alan B. Pearson Regional Cancer Center offers our patients the opportunity to participate in cancer research studies or clinical trials. If you are eligible to participate in a trial being held at the Alan B. Pearson Regional Cancer Center, you can continue to receive your care right here in your community. Clinical trials also broaden the treatment options for patients.