Coronavirus

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Coronavirus

At Centra, we are closely monitoring the outbreak of COVID-19, the disease caused by the novel Coronavirus. Cases of COVID-19 are being reported in a growing number of countries internationally, including the United States, with confirmed cases across the Commonwealth. 

If you have symptoms including coughing, fever, and shortness of breath and/or have been in contact with someone who has been diagnosed or in a location where transmission is high, call our Centra Coronavirus Care Line first at 434.200.1225 for an initial screening by a doctor or nurse. 

Call the Coronavirus Care Line

If you are not experiencing symptoms or have not been in contact with someone who has been diagnosed, it is still important to practice social distancing and to remain as informed as possible on the transmission of the Coronavirus.

Learn More from the Center for Disease Control and Prevention (CDC)

Check back here for regular updates on the Coronavirus in our region. 

Hear From Our President & CEO

 

What Should I Do If I think I am Sick?

Are You Feeling Sick or Unwell?

Are You Feeling Sick or Unwell?
Are You Feeling Sick or Unwell?

Are you experiencing cough, shortness of breath, and high fever? 

If yes and you are not experiencing emergency symptoms, call Centra's Coronavirus Care Line at 434.200.1225 for an initial screening. They may refer you to one of our testing facilities, or encourage you to call your primary care provider or to participate in a virtual visit through Centra 24/7. 
If no, but you have other symptoms or illness call your primary care provider, or utilize Centra 24/7 to avoid having to go out in public and risk catching or spreading germs.

Have you been exposed to Coronavirus or traveled to a location with high exposure and transmission? 

If yes, stay home!  Since symptoms can take up to two weeks to show, it is safest to self-monitor yourself for symptoms and stay home. If you begin experiencing symptoms, call the Coronavirus Care Line at 434.200.1225
If no, continue to practice prevention methods like social distancing, regular hand-washing, and staying home as much as possible.

Call the Coronavirus Care Line 

What Should I Do Before Going To The Emergency Room? 

If you are not experiencing emergency symptoms, call the Coronavirus Care Line first at 434.200.1225 and they may send you to one of our testing locations (no drop-ins).  If you are not sure if you are experiencing coronavirus symptoms, call your primary care provider first or use Centra 24/7 online virtual visits. 

If you are experiencing difficulty breathing among other symptoms of COVID-19 and feel you need emergency care, call 911 and tell them you are experiencing difficulty breathing and that you think you might have the Coronavirus. 

If you think you may have symptoms of the coronavirus or have been in contact with someone who has been diagnosed, please call before entering any healthcare facilities and follow the CDC recommendations for preventing the spread. 

Download our flow chart to learn what to do when you feel unwell.

What Is Centra Doing About The Coronavirus?

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News and Updates
News and Updates

See the latest public updates with the below media releases, press conferences, news stories,  blog posts, podcasts and videos.

Look for more content at CentraScripts.com

Centra Medical Group
Centra Medical Group

For Centra Medical Group patients

As we continue to feel the increased impact of Coronavirus, and to ensure the health and safety of our patients, all upcoming annual wellness exams and routine elective follow-up visits will be rescheduled for a future date. We are contacting each of our patients with scheduled appointments to discuss options. 

If you have a new or worsening problem, please contact your provider's office. In some cases, an in-person visit may be scheduled or a telephone call with your provider. 

If you need medication refills during this time, please call your pharmacy for a refill request.

If you are a patient with Stroobants Cardiovascular Center, please note that all follow-up appointments for stable patients will be rescheduled and all appointments in Moneta, Danville, and Gretna will be rescheduled or moved to the Lynchburg location. In Lynchburg, we will still be seeing urgent patients, providing Protime checks, and taking referrals for symptomatic patients, along with a few other outpatient appointments. Bedford and Farmville will remain open for hospital consults, imaging, stress tests, and urgent visits. If you have a question about whether or not your appointment is being rescheduled, please call 434.200.5252.

 

Closings and Cancellations
Closings and Cancellations

The following clinical closings and cancellations are important to protect our patients and caregivers from the spread of the virus, as well as free up resources and space to care for an onslaught of patients needing critical care should the need arise.

  • Elective and non-essential surgeries have been canceled. Some procedures and conditions will continue to be performed if deemed medically necessary. If they are considered non-essential, the case will be postponed.
  • The operating rooms in Bedford will be closed.
  • Routine and elective follow-up visits for patients  in our clinics will be restricted. Patients may be contacted to move their appointments to telephone consultations to maintain medication management, prescription refills and medical follow up. This will be done at the discretion of individual practices and services. See Centra Medical Group tab for more information. 
  • The Dawson Inn will be closed until further notice. 
  • Self-service food and drink options in our cafeterias will be closed and will provide boxed lunches instead. 

In addition to these changes in the hospitals, additional support groups and programs throughout the system will be canceled or closed as well to best align with the requirements of social distancing and flattening the curve. 

  • The Healthy Skin Center is closed.
  • Fenwick patient accounting will be closed to visitors/patients beginning Monday, 3/23
  • Events at the Alan B. Pearson Regional Cancer Center have been canceled until further notice, including the Musical Month of March, yoga, tai chi, mindful meditation, support groups, food truck days, and more.
  • All Centra Weight Loss support groups will meet virtually through the appropriate Facebook groups.
  • All Childbirth and Family Education classes and support groups are currently canceled, including Baby Cafe and Journey to Baby.
  • The Stroke Survivor Support Group is canceled until further notice.
  • The  Centra Hospice Grief Support Group, Series One, April/May is canceled.  
  • Bedford Adult Day Center is closed.  

 

Visitation, Entrance, and Procedure Restrictions
Visitation, Entrance, and Procedure Restrictions

Visitor Restrictions

Centra access to all four hospitals – Lynchburg General Hospital, Virginia Baptist Hospital, Southside Community Hospital, Bedford Memorial Hospital and the Gretna Emergency Department. Out of an abundance of caution for our patients and caregivers, routine visitors will not be allowed in Centra hospitals until further notice.  Outpatients who have scheduled appointments in the hospitals will be allowed entry.

Very narrow exceptions to the "No Visitor" policy will be considered for those visitors who have screened negative upon arrival:

  • Obstetrical patient - ONE approved  visitor will be admission
  • Pediatric patient - ONE  visitor will be permitted (parent or legal guardian) per admission
  • Comfort care / end of life care - up to TWO visitors
  • Surgical Services / Outpatient / Procedural - ONE approved visitor 
  • Approved visitors as well as outpatients with scheduled appointments will be screened for symptoms, travel, and potentially temperature prior to entry

These visitation restrictions will impact all Centra hospitals, nursing homes and the Centra Alan B. Pearson Regional Cancer Center. Preventing the transmission of any infectious disease is imperative to keep our patients and caregivers safe.

New Entry Points

Centra is restricting entry points to our hospitals. We are taking these measures to promptly identify and isolate any potential cases and to ensure a safe clinical environment because our community and caregiver’s peace of mind is important. Hospital visitors and patients can expect to be asked screening questions prior to entering Centra facilities. This may result in lines forming. We will conduct screenings as quickly as possible and ask patients to please allow extra time to get to their appointments.  

These access limitations are in effect until further notice:  

Centra Lynchburg General Hospital 

  • Emergency Department (for ED patients only 7am - 9pm)
  • East Tower Main Lobby entrance
  • Terrace entrance on Thomson Drive.

Screeners will be at the entry points from 7am until 9pm.  Between 9pm and 7am, all authorized visitors will be required to access Lynchburg General Hospital through the Emergency Department entrance. Additionally, all vendors delivering supplies to the hospital will be screened at the loading dock. The entrance to the Radiology Department, located at the rear of the hospital, will be closed to public access; Radiology patients should plan to enter through the East Tower Main Lobby entrance or Terrace entrance.  

Centra Virginia Baptist Hospital

  • Oak Lane entrance
  • Barker/Cowling side entrance 

Screeners will be at the Oak Lane Entrance from 7am until 9pm and at the Barker/Cowling side entrance during regular business hours Monday-Friday. Between 9pm and 7am, the only access point will be the Oak Lane entrance; visitors will need to use the buzzer at the entrance for a telephonic screening to be clear to enter. All vendors delivering supplies to the hospital will be screened at the loading dock. All other entrances to Virginia Baptist Hospital will be closed to public access. 

Centra Bedford Memorial Hospital

  • Emergency Department
  • Main Entrance.

After 9pm. and weekends the only entrance open will be through the emergency department.  

Centra Southside Community Hospital in Farmville

  • Emergency Department
  • Main Entrance
  • Urology/Oncology/Neurology patients will be able to enter through the 1927 Building entrance

The main entrance will be open from 6am to 5pm, with the remaining two open during regular business hours Monday-Friday. After 5pm and weekends, the only entrance will be through the emergency department.  

Procedure Restrictions

  • Elective and non-essential surgeries have been canceled. Some procedures and conditions will continue to be performed if deemed medically necessary. If they are considered non-essential, the case will be postponed.
  • The operating rooms in Bedford will be closed.
  • Routine and elective follow-up visits for patients in our clinics will be restricted. Patients may be contacted to move their appointments to telephone consultations to maintain medication management, prescription refills and medical follow up. This will be done at the discretion of individual service lines. 
  • The Dawson Inn will be closed until further notice. 
  • Self-service food and drink options in our cafeterias will be closed and will provide boxed lunches instead. 

 

Internal Precautions
Internal Precautions

Centra is also taking measures internally to prevent potential transmission between providers and employees. This includes travel restrictions, workflow modifications, and vendor/visitor policies.

Travel Furlough

  • Centra is prohibiting any business-related travel both international and domestic.
  • Any Centra employee who travels to or has recently traveled to locations that are at high risk they must notify Employee Care Services and follow a 14-day self-monitoring quarantine.
  • Caregivers considering personal travel should have exceptional reasons to travel.
  • Centra strongly discourages all travel (both domestic and international) for non-essential purposes, to large gatherings, and to areas experiencing high numbers of COVID-19 cases, as documented by the CDC.

In-Person Communication

  • In-person meetings that include 10 or more individuals will be prohibited on Centra property as large gatherings can cause accelerated transmission.
  • Social distancing must be practiced for any and all in-person communication.
  • Meetings should be conducted by phone or video conference whenever possible.
How Can I Stay Healthy?

Whether or not you believe you are at risk for the Coronavirus, please follow the prevention measures set forth by the CDC including: ​

  • Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash. If no tissue is available, sneeze into your elbow.
  • Clean and disinfect frequently touched objects and surfaces.
  • Download Centra 24/7 for virtual visits so that if you feel under the weather you can get care without leaving home!