At Centra Medical Group Southside Orthopaedic & Rehabilitation Center, our mission is to provide the community with access to quality care to improve the overall wellness and lifestyle of each of our patients.

Appointments

Appointments are required. If you cannot keep your appointment, please call 24 hours in advance to reschedule.

Medication & Prescription Refills

Please call your pharmacy for any prescription refills. The pharmacist will notify our office. 

Insurance and Payments

Our office participates in most commercial insurance plans. Please check your coverage to see if you need a referral to be seen. Many insurance companies require copayments as part of your coverage agreement. Copayments, including outstanding amounts owed, are due upon check-in. Please bring your insurance card(s) and a photo ID to each appointment so that we can confirm that we have the most up-to-date information in our records. This will also ensure your claims are filed properly.

Should you have any billing questions, please contact Customer Service.

Centra's Customer Service Telephone Number: 434-200-3777 or 877-908-8707
Customer Service Fax Number: 434.200.6478
Important Emails: Billing.info@centrahealth.com

Walk-in Customer Service:  Centra Business Center, 1204 Fenwick Drive, Lynchburg, Virginia 24502
Walk-in Hours:  8:30 am – 5pm, Monday through Friday

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