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Centra is now masking optional for Caregivers and visitors, with a few exceptions. For more details, please read our press release.

 

HealthyU Patient Portal Details

HealthyU is Centra's portal that allows patients to safely stay connected with their healthcare team and access their medical information online anytime.

How to register for HealthyU

Self enrollment

Please click on Register to set up your new account. Follow prompts to create an account. You will receive a verification code in your email. Enter the code from the email to confirm your identity. Once you are registered you can access your records 24/7.

Register

Invitation enrollment

Please provide your email at your Centra visit and request an invitation. When you receive the emailed invitation complete the following steps to register:

  • Accept the email invitation (invitations will remain valid for 90 days).
  • Enter date of birth and a challenge question (we utilize your zip code).
  • Enter zip code and navigate to the following page where you will create your username, password, etc. 
  • A code will be sent to your email. Upon use of the code your account will be activated. 

Patient Portal

Once you are logged into the HealthyU patient portal you can complete the following actions:

  • View visit summaries and lab results
  • Resquest and change appointments
  • Send messages to your care team
  • Access educational information about upcoming procedures
  • Connect to a site where you can pay your bill

If you receive a disqualification or error message when logging in it is because some of the information you provided does not match what Centra and its affiliated practices have on file for you. To maintain the security of your personal information, and make sure no one is trying to access your account you must personally verify your details before continuing. 

Please update your personal information at your next visit to the hospital or any CMG practice. You can also contact HealthyU support. Please allow up to three business days to receive a response. 

Contact HealthyU Support

HealthyU help sheet

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HealtheLife App

You can also download the HealtheLife App to view your health records on your mobile device.

Proxy for adults with competency

A Proxy Account must be requested by the patient that would like to ask someone to have access to and/or help manage their medical records and care.

Proxy for adults requiring guardianship 

A Guardianship Proxy Account for an adult that is not able to manage their health care. It can be set up by a legal guardian. Documentation is required.

Proxy accounts for minors

Proxy accounts for minors (age 0-13) should be available in the near future. To obtain records for a minor please call the Health Information Management Office at 434.200.3144. You also may be able to obtain records from their primary care provider's office.