The Joint Commission

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The Joint Commission

The Joint Commission conducts accreditation surveys of Centra. The survey results are used to determine whether, and the conditions under which, accreditation should be awarded to the organization. The Joint Commission standards deal with organizational quality of care issues and the safety of the environment in which care is provided. Anyone believing that he or she has pertinent and valid information or concerns about such matters is encouraged to contact the organization's management. If the concerns cannot be resolved through the organization, the individual is encouraged to contact The Joint Commission. The public may contact The Joint Commission's Office of Quality Monitoring to report any concerns or register complaints about the organization either by calling 800.994.6610 or by emailing complaint@jointcommission.org.