Julie Miller, RN is recipient of VHHA Award

Centra Health

Home > Julie Miller, RN is recipient of VHHA Award

Julie Miller, RN is recipient of VHHA Award

Friday, March 19, 2021

Award Presented by Statewide Hospital Association Honors Centra Caregiver Who Bravely Spoke Up to Protect Patients from Potential Harm

Julie Miller, a Caregiver at Centra, has been named a recipient of the “Virginians Speak Up for Safety” award presented by the Virginia Hospital & Healthcare Association (VHHA) to recognize hospital team members who successfully intervene in clinical situations to protect patients or staff members from potential harm.

On December 3, 2020, during her morning head to toe assessment, Julie Miller (RN on the Geriatric Psychiatry Inpatient Unit) noticed that her patient had an irregular heart rhythm. She reported this irregular finding, which lead to an EKG being ordered. The EKG showed that the patient was in Atrial Fibrillation with Rapid Ventricular Response. This patient was scheduled to be discharged home on the day of the findings, however, the patient was instead admitted to the cardiac unit and received appropriate treatment for the irregular heart rhythm. Julie’s attention to detail and willingness to speak up ensured that the patient was admitted and immediately received appropriate treatment.

VHHA established the statewide “Speak Up” award in 2017 as a recognition program to acknowledge the efforts of individuals and teams within Virginia hospitals who speak up to prevent potential harm to patients or other staff members. Employees who feel empowered to speak up to colleagues and those in authority roles are supported in doing so by positive organizational safety culture. Cultivating that climate is a hallmark of highly reliable organizations which value employee feedback as a vital component of the journey to achieving zero harm.

“Speak Up” awards are presented quarterly by the VHHA Center for Healthcare Excellence, whose focus is on working collaboratively with member hospitals and health systems to enhance health care quality, patient safety, and patient experience. Nominations are solicited from hospitals across Virginia and two award winners are selected each quarter. More than 250 nominations have been received since the program began. As circumstances permit, VHHA representatives travel to present awards to recipients in a small ceremony attended by hospital colleagues and administrators.

About VHHA: The Virginia Hospital & Healthcare Association is an alliance of 110 hospitals and 26 health delivery systems that develops and advocates for sound health care policy in the Commonwealth. Its mission is to achieve excellence in both health care and health. Its vision is through the power of collaboration to be recognized as a driving force behind making Virginia the healthiest state in the nation. Connect with VHHA through Facebook, Twitter, YouTube, LinkedIn, and Instagram.