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Benefits Regulatory Details

Discrimination is Against the Law

The Centra Medical Benefits Plan complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. The Centra Medical Benefits Plan does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.


The Centra Medical Benefits Plan

Provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as: information written in other languages

If you believe that the Centra Medical Benefits Plan has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Aubrey Varraux, Corporate Benefits Director
Address: 1920 Atherholt Road, Lynchburg, VA 24501
Phone: 434.200.7993
Fax: 434.200.7410
Email: aubrey.varraux@centrahealth.com 

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal.

Complaint Portal
U.S. Department of Health and Human Services, 200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201, 800.868.1019
800.537.7697 (TDD)

Complaint forms are available at: http://www.hhs.gov/ocr/office/file/index.html


Laws & Notices – (Check DOL documents and benefits page for privacy policy) 

Summary Plan Descriptions (SPDs)—A summary plan description is an important document that tells participants what a benefit plan provides and how it operates. It provides information on when an employee can begin to participate in the plan, how service and benefits are calculated, when benefits become vested, when and in what form benefits are paid, and how to file a claim for benefits. SPDs are available on Centra Intranet and if you need a copy while not on Centra's Intranet, please reach out to HRHelp@centrahealth.com 

  • PCHP
  • MetLife
    • Dental
    • Vision
    • Accident
    • Hospital Indemnity
    • Critical Illness 
    • Legal
  • Lincoln
    • Life Insurance
    • AD&D
    • Dependent Life
    • Short-Term Disability
    • Long-Term Disability
  • Transamerica
    • 401k
    • 403b
  •  UNUM – Long-Term Care
  • Transamerica – Universal Life