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Centra is now masking optional for Caregivers and visitors, with a few exceptions. For more details, please read our press release.



Visitors play a vital role in our patient's healing process.

Visitation Guidelines

As always, our top priority is safety, for our patients and community. We want you to get the care you need while staying safe during your visit to Centra.

The following guidelines are in place for visitors to Centra facilities:

  • Per CDC guidelines, masks are required in all clinical/healthcare facilities and provided upon entry. This applies to all Caregivers and visitors.
  • It is highly suggested this face mask be surgical, KN95, KF94 or N95 and not cloth.
  • All visitors must be healthy. Do not visit if you are feeling sick.
  • Wash your hands frequently.
  • Some units and clinics may have more restrictive visitation policies based on limitations of unit/room size and vulnerable patients.
  • Visitors of COVID-19 positive patients will be asked to wear personal protective equipment provided by the facility and will be limited to two visitors at a time.

Individual hospital guidelines:

COVID-19 Guidelines

Review Centra's guidelines related to COVID-19 and the precautions that we are currently taking.

Emergency Department (ED)

The following can be expected upon visitation to any of our emergency departments, including Lynchburg General Hospital, Bedford Memorial Hospital, Southside Community Hospital, as well as Gretna Medical Center.

After check-in to the ED, you will be seen by a registered nurse, our triage nurse to begin your assessment. Triage is used to prioritize care and identify patients requiring immediate medical attention. Please understand we do not see patients in the order of arrival. Our goal is for all patients to receive the same excellent care. Your patience helps us to save lives. 


We do allow one visitor (both parents of minor child) to accompany patients to the treatment areas, exceptions may be made. If you have questions, please ask to speak to our charge nurse.

Visitors will be asked to wear badges indicating they are Emergency Department visitors. 

Lynchburg General Hospital

Visit location

Visiting hours at Centra Lynchburg General Hospital begin at 7 am and run through 9 pm, with departmental exceptions.

    Bedford Memorial Hospital

    Visit location

    Visiting hours at Centra Bedford Memorial Hospital begin at 7 am and run through 8:30 pm, with departmental exceptions.


    Please check in at the nursing station for area-specific visitation hours. Visitors may be restricted based on the patient's condition, and may also be asked to leave the room when the patient is with his/her doctor or nurse. 

    Visitors may only take photographs of patients with signed permission from the patient. All other photography is strictly prohibited in the facility. 


    Security officers are on duty throughout the hospital 24 hours a day. Nighttime visitors can call the operator at extension "0" to have an escort back to the parking area.

    Visitors must abide by all hospital policies at all times. Disruptive visitors will be asked to leave the premises immediately.

    Virginia Baptist Hospital

    Visit location

    Visiting hours at Centra Virginia Baptist Hospital begin at 7 am and run through 9 pm, with departmental exceptions.

    Mother Baby Unit

    Hospital visitation hours, excluding 1:30 – 3:30pm daily for quiet time. 

    • Visitors must be over age 18 to stay over night as a support person. 
    • Children must be accompanied by an adult over 18 years old, who is not the patient

    Intensive Care Nursery

    Hospital visitation hours, excluding 6:30 - 8:30 pm.

    • All visitors are escorted to the bedside by parent. 
    • No visitors under 18 years old are permitted 

    Birth Center

    Hospital visitation hours apply

    • During delivery, 3 persons at bedside, not counting the Doula.
    • Children must be accompanied by adult over 18 years old that is not the patient
    • Birth photographers do count as a visitor

    Inpatient Geriatric Psychiatric Unit

    • Visitation Hours: 12 - 2 pm & 4 - 8 pm
    • Visitors cannot bring in outside food or drink and all belongings must be locked up including keys and cell phones outside of the unit. 


    Southside Community Hospital

    Visit location

    Visiting hours at Centra Southside Community Hospital begin at 7 am and run through 8:30 pm, with departmental exceptions.